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About

Our core business is helping refugees

Refugee Social Services (RSS) is a Durban based registered NPO (not for profit organization).

The organization provides social services primarily for refugees and asylum seekers in the Kwa-Zulu Natal Province. Services are mainly located in Durban and Pietermaritzburg as these two cities are the largest in Kwa-Zulu Natal and host the majority of refugee communities. Durban has the larger refugee and asylum seeker population.

Our Vision

  • To be a global leader in providing a holistic quality, innovative service to attain integration and independence.

Our Mission

  • To provide relevant programmes that promote psychological well-being and social economic independence
  • To work in partnership with refugees and other stakeholders through lobbying and advocacy
  • To engage in and utilise research to inform programmes and policy
  • To develop and empowered multidisciplinary approach

Services provided

  • Emergency social assistance which includes security food, accommodation and medical care for new arrivals and those who find themselves in difficulty
  • Professional counselling (individual and group) for those who have experienced trauma, and /or referrals to local service providers for specialised services
  • Facilitating access to education into both primary and secondary schools, and Educational Support through French and English classes for refugee learners
  • Child Protection Services: Life Skills Training to promote self-reliance, integration and independence
  • Facilitating Voluntary repatriation and other durable solutions
Our Projects
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Who do we assist?

WE assist asylum seekers and refugees with a legitimate refugee claim and preferably with documentation from the South African Department of Home Affairs. We focus on the most vulnerable within the community these being the:  children, especially unaccompanied and separated minors and orphans

  • Youth
  • Aged persons
  • Disabled persons
  • Chronically ill persons
  • Single parent households
  • Newcomers to the country

Who is a refugee?

A refugee is a person who has been forced to flee his/her country under the threat of persecution due to race, religion, nationality, political opinion or membership in a particular social group; due to conflict and war, and cannot return to his/her country.

Who is an asylum seeker?

An asylum seeker is someone who has made an application to be recognised as a refugee but whose application for refuge is still being processed.

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